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IF YOU RECEIVED A RECALL NOTICE, PLEASE CALL KITCHENAID DIRECTLY 800-541-6390

WE DO NOT HANDLE RECALLS

It is your guarantee that the Kitchenaid Service Center appliance technician servicing your appliance has gone through rigorous factory training and testing in order to bring high quality service to your home.  It also means that Kitchenaid Service Center is now your go-to home appliance repair company when making appliance repairs.

As KitchenAid brings best-in-class craftsmanship to its line of cooking and cleaning appliances, Kitchenaid Service Center brings the same attention to detail to its installation, repair and troubleshooting as the brand brings to is product.  Some of KitchenAid’s popularity is due to its sponsorship of the PBS cooking show, “Home Cooking” which starred celebrity chefs Julia Child and Martha Stewart.

Kitchenaid Service Center expertly services the following KitchenAid products:

  • All major KitchenAid appliances
  • KitchenAid cooking products
  • KitchenAid dishwashers
  • KitchenAid disposers and compactors
  • KitchenAid grills
  • KitchenAid hoods and vents
  • KitchenAid refrigerators

KitchenAid expanded beyond mixers in 1949 with a foray into dishwashers which proved successful and by 1985, the company had purchased Chambers Company and incorporated its range of cooking appliances into the KitchenAid brands and added refrigerators into their product line in 1986. In the 1990s added small appliances.  It expanded its retail exposure by point-of-purchase exposure at William-Sonoma, Kohl’s, Target, Macy’s and other department stores.

Why does Kitchenaid Service Center know so much about KitchenAid? Outside factory-training, Kitchenaid Service Center has enjoyed the knowledge and benefit of KitchenAid’s tour that is also offered to the public, known as the “KitchenAid Experience” which is conducted by assembly line works of the KitchenAid manufacturing plants.  Recently, the brand trademarked its marketing moniker, KitchenthusiastTM .

Recall Service.  Most brands experience faulty manufacture or design at some point.  Most recalls require a simple fix to avoid a potentially serious problem and when such repair – or if replacement is needed – Kitchenaid Service Center is well-trained  to make repairs in accordance with the KitchenAid’s engineering specs or install a replacement appliance.

Most of KitchenAid’s recalls have been in connection with smaller appliances that the company has simply been replacing, however, the following recall received a good amount of press a few years back, so we bring it to your attention:

KitchenAid Electric free standing range KERA2.  The model and serial numbers are located on a label inside the door of the units. All of the appliances use faulty wiring, which can overheat, melt through the insulation and cause a short circuit. They may pose a shock hazard to consumers if the appliance is not properly grounded.  The recalled appliances were manufactured In: United States and sold at department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units from April 2004 through July 2004. The KitchenAid Oven-Micro Combo sold for between $2300 and $3740 and the KitchenAid Free Standing Range for between $850 and $1230.  Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact KitchenAid for a free repair. Kitchenaid Service Center can affect this repair on behalf of KitchenAid.

Recalls.  You may follow this link to determine if any other of your KitchenAid appliance may have been involved in a recall http://search.cpsc.gov.

With any recall or repair, Kitchenaid Service Center always checks wires, thermostats and general machinery of your KitchenAid appliances and troubleshoots other potential problems with each service visit.  Don’t be shy with your questions. Your local Kitchenaid Service Center appliance repair technician is a great personal resource. They will answer questions, teach you how to optimally operate your appliances and how to troubleshoot in-house.

In addition to appliance repair license, Kitchenaid Service Center technicians are encouraged to obtain and maintain certification from the U.S. Environmental Protection Agency, the International Society of Certified Electronics Technicians and/or the Certified Appliance Professional. Kitchenaid Service Center service technicians are also factory trained in other brands, in the event you have mix and matched your KitchenAid appliances with other brands of stoves, dryers, dryers, cook-tops, vents, refrigerators, freezers, coolers, ice machines, wine cooling & storage units, microwaves, appliances, garbage disposals, trash compactors, washers, dryers, air conditioning/heating, connective systems or other home-related devices.

To schedule emergency repair, please dial our toll free number: + 1 800-838-9222 or make a request online.

Certainly, Kitchenaid appliances are meticulously engineered to be durable, as all electrical and mechanical devices, normal wear and tear or extraordinary circumstances can cause a part to wear out or malfunction.  Kitchenaid Service Center respects the LG commitment to provide home chefs with high-end restaurant-quality cooking devices, Kitchenaid created professional indoor and outdoor kitchens.

Then, there is human error and happenstances that can cause something to go wrong in manufacturing.  When this happens, know that Kitchenaid Service Center is Kitchenaid-certified to replace faulty parts, when that option is available. In the case of a total recall, and your Kitchenaid appliance must be replaced, Kitchenaid Service Center is top-of-the-line in Kitchenaid appliance installation.

Kitchenaid Service Center stays in close contact with Kitchenaid information and training.  Work is always 100% guaranteed with best-in-industry warranties on parts. It is even likely that the replacement Kitchenaiddishwasher part is already on our truck and when it isn’t, Kitchenaid Service Center offers same-day service in most instances.

Kitchenaid Service Center always checks wires, thermostats and general machinery of your Kitchenaid cooking appliance and addresses all other potential problems.  Kitchenaid Service Center appliance repair technicians are also a great training resource. They will gladly take whatever time is needed to instruct you on the proper operation of your Kitchenaid appliances. Taking the time to learn how to best operate your Kitchenaid appliance goes a long way in ensuring its longevity.

Kitchenaid Recalls:  You may follow this link to determine if your Kitchenaid appliance was involved in a recall http://search.cpsc.gov .

Kitchenaid Service Center is Southern California’s top authority in Kitchenaid repair, troubleshooting, installation and services with LG factory-trained appliance repair technicians who are deployable on the same day of service call.